Video Guides
Short, focused walkthroughs of the TCGHaulTracker workflow — each one covers a single step, from processing your first packing slip to reading your dashboard. Watch start to finish or jump to the part you need.
▶ View full playlist on YouTube →
Drop in your TCGplayer packing slip PDF, choose your envelope format, and download a barcode sheet — the full workflow in under 60 seconds.
What each address quality result means, how to read the status badges, and what to do when an address flags — missing unit, address not found, or an order that needs tracked postage.
Your live view of the mailstream — what In Transit, Delivered, and Scan Rate mean, how to read an order's scan timeline, and how the zone health map surfaces slow regions before your buyers notice.
When an order flags for a missing apt or unit number, fixing it takes seconds — add the unit and re-validate, or generate a barcode anyway if you know the address is correct as-is. A corrected barcode sheet downloads automatically.
Not sure which envelope format to choose? This video explains the difference — Windowed is for the fold-and-mail packing slip workflow, Standard #10 is for sellers who address envelopes separately. Takes 30 seconds to know which one is right for you.
Reference videos for common questions — useful once you're up and running.
Letter mail tracking works differently from packages. This video explains what each scan event means, why Out for Delivery is the final event, and why some envelopes show fewer scans than others — so you know what to expect and what to tell buyers.
When a buyer says their order hasn't arrived, here's how to check the scan timeline, what each scenario means, and how to use the Message button to draft a response based on actual tracking data — so you're responding with facts instead of guesses.